Before you ask

One flat monthly rate per person on your plan, quoted after a free review of your setup. Team size, plan level, and how much cleanup is needed all factor in — so we quote your actual office, not a generic number. No hourly billing and no per-incident invoices.

Plans run month-to-month after an initial setup period, and the terms are spelled out in plain English before you sign anything. We'd rather keep you with good service than with paperwork.

Not at all. We manage mixed Windows and Mac offices every day, using Jamf for Apple devices and Intune for Windows — with the same accounts, security, and file access across both.

Carefully, and by default. Every plan includes multi-factor authentication, encrypted devices, least-privilege access (people only see what their job needs), and tested backups. The Compliance plan adds documented policies and support for HIPAA-minded safeguards and cyber-insurance questionnaires.

Support runs during business hours, and we aim to respond the same business day — most issues are fixed remotely in a single session. If it needs hands, we're local: on-site visits across Fairfield County are part of the job, not an emergency surcharge.

Yes — that's a core part of what we do. We start with your data: cleaning up SharePoint and OneDrive permissions so Copilot only surfaces files each person should see. Then we roll out the right licenses, set a plain-English AI use policy (approved tools, and what never goes into a prompt), and train your team on real tasks — meeting summaries, drafting, email triage. AI questions are covered by the help desk afterward, and AI adoption can be added to any support plan.

Yes — handover is part of the free review. We document your accounts, licenses, and admin access, move everything into your business's ownership (never an individual's), and make sure nothing breaks in the transition.